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We stay responsible for operations.

For companies that are stuck on a problem and need, at the end of it, a system that holds up under load and takes little looking after. Whoever designs a system here also runs it. A mistake in the design therefore has to be fixed by the people who made it.

Sectors

  • Software companies
  • Payments
  • Music rights and licensing
  • Media and content production

How we work

Four decisions come before the first line of code.

They can only be changed later at considerable cost. So we take them first.

Data model first, screens second.
We settle the data model and the tenant boundaries before the first screen exists. A screen can be rebuilt in an afternoon. A data model that already holds production data can only be changed with a migration.
Ship in working increments.
Every step ends with a version your team can use. So you see the progress in running software.
Keep providers swappable.
Where an external service is involved, it can be swapped later through configuration. We watch this most closely on AI features, where lock-in to one provider gets expensive fastest.
Automation changes data only after approval.
Any step that changes data runs first as a dry run with no effect. Nothing is changed until you approve it explicitly, and every decision is in the log afterwards.

Stance

Operations stay with us.

We do not hand deployment, database operations and monitoring back after launch. Whether an architecture works under real load only becomes visible in operation.

Build the smaller thing. The most useful answer is often that a project can be smaller than planned. We say so even when it shrinks our own scope.

We fill roles slowly. We fill a role once the right person is there. Until then we take on fewer engagements, so that the systems already running stay properly looked after.

Handover is part of the work. If you want to run a system yourself, you get operational documentation, documented architecture decisions, a walkthrough, and a transition period in which we stay reachable.

Next step

You already have a system that has to keep running.

What we have operated so far is in the register. Tell us in half an hour what your system does and who looks after it today; after that we will tell you whether we can take the operations on.

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